Troubleshooting for Active Agent
- 05 Apr 2024
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Troubleshooting for Active Agent
- Updated on 05 Apr 2024
- 1 Minute to read
- Contributors
- Print
- DarkLight
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Error | Stage | Meaning | Resolution |
"message":"cpm must be positive" | Creation | CPM cannot be 0 for Active Agent | Add as 0.01 |
com.activeagent.api.models. TargetingPeculiarityModel@…. could not be created | Creation | Character count of segment name should be less than 64 | Edit the segment name to a shortened version |
Other Internal Content on Active Agent
The current integration only allows Public segments to be created. is an automated process through Unity . Users can select Active Agent as Channel in Unity UI while creating segment. 2 inputs are required for :
- Price: Enter the price in EUR for the segment.
- Network ID: This will be the list of clients(agencies) that we have to make our segments visible to. Since the current integration is only for public segments, the default value to be chosen is Public.
Once a segment is created in Unity, it takes 2-3 days for it to reflect in Active Agent UI and to be visible to client.
Seat IDs have to be manually activated on the Active Agent UI, only after activation can clients access our segments. Currently only the following Seat IDs have been activated:
Agency | Seat |
Masterplan Hermes | 3374 |
PREX | 3145 |
esome | 273 |
Performance Advertising | 270 |
Reporting
Manual reporting is provided by the 10th of each month.
How to add Seat IDs
- Login to : https://my.active-agent.com/#/3350/dashboard username: [email protected] password: yZQ%9kn8%L
- Go to Audience tab Click on Zeotap DMP
- On the left panel, click on Permissions and toggle the status to Active for whichever agency you want to take live.
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