Troubleshooting for Liveramp
  • 05 Apr 2024
  • 2 Minutes to read
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Troubleshooting for Liveramp

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Article summary

Error

Stage

Meaning

Resolution

detail":" \"US \u003e zeo......p \u003e Zeotap \u003e US \u003e Standard \u003e ……" does not match the casing of a previously existing category. Please change the capitalization to match \"US \u003e zeotap

\u003e zeotap\

Creation

Liverp follows strict casing convention in ne. If there is an existing ned “zeotap > US > sports”, you cannot create a new ned “zeotap > US > Sports > Football”

Rene the to match casing.

{glossary.AM}p">Other Internal Content on Liverp

s

Liverp allows 2 types of creation: Private s and Public s. Public s are those which are visible in Liverp data store to all buyers having access to Liverp data store. These buyers can only see the s but can not buy without our approval. Private s are those which are visible only to specific destinations for which they are created. creation is automated through Unity but created once can not be edited. Please reach out to your Ts if any editing in s is required.

There is a manual approval process on Liverp side once the is created by zeotap. The may take upto 1 business day to be live on Liverp post which it can be licensed.

Pricing of s and Reporting

Here, the pricing is at level (ONE ONE PRICE) and sent to Liverp at creation time. Se can not have different price for different clients. Pricing is in USD.

Offline reporting is shared by Liverp only 30 days after the completion of the month. So, report for August will come by 30th September. There is no way to know how much are we earning on Liverp and on what s before this.

Distribution Channels and Distribution Accounts

The s (private or public) once pushed to Liverp Data Store, needs to be licensed to clients before they can use it. Without giving access, the clients can not use the s. While creating a private , distribution channel needs to be selected where the needs to be available (for exple TTD, DDP, Mediath etc.). But for Licensing, the needs to be licensed to Distribution Accounts which needs to be separately configured (please reach out to your Ts for 1st time licensing to an account). Distribution Account is the client account within a specific distribution Channel and id type to be exported. So, for exple, if you want to export 2 s to Carat P&p;G USA TTD Account where one needs to have only cookies but other needs to have all devices, you will need to create 2 separate Distribution accounts with different export id configurations.

Once a Distribution Account is created and a licensed to that account, it will start coming in Unity License section and next s to that Distribution Account can be licensed from Unity itself.

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Only once you have licensed a to a distribution account, you will be able to see the extension scale of the by Liverp. It might take up to 7 days to populate after the has been licensed successfully.


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